Frequently Asked Questions
Everything you need to know about your L'ange beauty journey.
How can I track my L'ange order?
Once your order ships, you will receive a confirmation email containing a tracking number. You can use this number on our website or the carrier's portal to see real-time updates on your delivery.
What is your return policy for hair care and tools?
We offer a 30-day return window for most products. Hair tools must be in original condition, while liquid hair care products must be at least 75% full to qualify for a return or exchange.
Do L'ange styling tools come with a warranty?
Yes, our styling tools are backed by a limited manufacturer's warranty that covers defects in materials and workmanship. Please register your tool on our website within 30 days of purchase to activate coverage.
Which hair products are best for my specific hair type?
We provide a 'Hair Quiz' on our homepage to help you find the perfect regimen. Generally, our violet-toned products are best for blonde maintenance, while our marula oil line is ideal for hydration and frizz control.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select international locations. Shipping fees and delivery times vary based on the destination and are calculated at checkout.
Are L'ange hair care products sulfate and paraben-free?
Many of our formulas are specifically designed to be sulfate-free and paraben-free to ensure the health of your hair and scalp. Please check the individual product pages for a full list of ingredients.